Privacy Policy

Last updated: May 2026

About this policy

Streamline Mortgages ("we," "us," "our") is a licensed mortgage brokerage operating in Ontario, Canada. We are committed to protecting the privacy of the personal information you share with us in compliance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law.

Information we collect

To assess your mortgage needs and submit your file to lenders, we collect:

• Identifying information (name, date of birth, address, contact details, government ID)
• Financial information (income, employment history, assets, liabilities, credit history with consent)
• Property information (subject property details, purchase agreement, appraisal)
• Information about co-applicants (with their consent)

How we use your information

Your information is used to:

• Assess your mortgage qualification and eligibility
• Submit applications to lenders on your behalf with your authorization
• Communicate with you about your application and ongoing mortgage needs
• Comply with regulatory and legal obligations under FSRA, FINTRAC, and other applicable rules

Sharing your information

We share your information only with:

• Lenders to whom you authorize us to submit your application
• Default mortgage insurers (CMHC, Sagen, Canada Guaranty) where applicable
• Service providers (appraisers, lawyers, lenders' fulfillment teams) involved in your transaction
• Regulators or authorities where required by law

We do not sell your personal information. Ever.

How we protect your information

We use industry-standard security measures including SSL encryption for data transmission, access controls, and secure document handling practices. Documents containing personal information are stored on encrypted, password-protected systems.

Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for certain uses (subject to legal/contractual obligations)
• File a complaint with the Office of the Privacy Commissioner of Canada

Cookies and analytics

This website uses standard cookies for site functionality and may use analytics tools to understand site usage in aggregate. No personally identifying information is captured by our analytics.

Contact our Privacy Officer

For privacy questions, complaints, or to exercise your rights, contact us at info@slfg.ca or 1-800-880-0068.

Note: This is a starter privacy policy. Before launch, have it reviewed by legal counsel familiar with Canadian privacy law and FSRA brokerage requirements.